Unfortunately the certificate revoked message still occurs, because there is an issue with the connection to the OCSP responder. This error is specific to either this system or the Java version used on this machine. I am very sorry, but currently there is nothing I can do about it :( I hope that future updates will resolve the issue.
A simple work around is to reload the page - the second access usually results in a proper result.
This page explains how and when to get support for SML issues. The support is handled by DIGIT B4 CEF SUPPORT. You can reach them by email (EC-EDELIVERY-SUPPORT[AT]ec.europa.eu - replace [AT] with @ - changed in September 2022!) as well as by phone (phone number was send out to TICC mailing list on June 9th 2015).
Standard Service | Standby Service | |||
---|---|---|---|---|
Priority | Serivce Level | Target | Serivce Level | Target |
Critical |
2 working hours
4 working hours
|
80%
80%
|
4 hours
|
90%
|
Urgent |
4 working hours
6 working hours
|
80%
80%
|
8 hours
|
80%
|
Normal |
10 working hours
20 working hours
|
80%
80%
|
NA – will be handled the next morning/day
|
NA
|
Low |
20 working hours
40 working hours
|
80%
80%
|
NA – will be handled the next morning/day
|
NA
|
Note: During the Standby only calls are supported, emails will be treated the next day at 08:00 AM